Alaaqat Guide

User Manual

Alaaqat is a comprehensive Customer Communication Management (CCM) application designed to streamline and enhance your business's customer care processes. With Alaaqat, you can seamlessly integrate various communication channels, including Facebook, Instagram, WhatsApp, and more, into one centralized platform. This omnichannel approach allows you to manage all customer interactions efficiently, ensuring a seamless experience for both your team and your customers.

API

Alaaqat allows you to programmatically handle your account elements using the application programming interface (API). You can use API to integrate Alaaqat with your own application or with other applications you use in your organization.