GET https://app.alaaqat.com/api/tickets/{_id}
Where _id is the ticket's identifier.
The return type will always be Ticket
.
{
"data": {
"properties": {
"_id": "66985cc15b6b9ecd2e0aa1e2",
"ticket_name": "test",
"desc": null,
"category": "product_issue",
"source": "source_manual",
"updated_at": "2024-07-18T00:07:29.801000Z",
"created_at": "2024-07-18T00:07:29.801000Z"
}
}
}