Update Ticket

PUT https://app.alaaqat.com/api/tickets/{_id}

Where _id is the ticket's identifier.

Header

Accept: application/json

Body

This endpoint accepts custom properties in the body, read properties.

syntax is property_internal_name: value

{
  "ticket_name": "ticket_name",
  "desc": "test text",
  "category": "billing_issue"
}

Response

The return type will always be Ticket.

{
    "data": {
        "properties": {
            "_id": "66985cc15b6b9ecd2e0aa1e2",
            "ticket_name": "ticket_name",
            "desc": "test text",
            "category": "billing_issue",
            "source": "source_manual",
            "updated_at": "2024-07-18T00:44:42.936000Z",
            "created_at": "2024-07-18T00:07:29.801000Z"
        }
    },
    "message": "Entity was modified Successfully"
}