PUT https://app.alaaqat.com/api/tickets/{_id}
Where _id is the ticket's identifier.
Accept: application/json
This endpoint accepts custom properties in the body, read properties.
syntax is property_internal_name: value
{
"ticket_name": "ticket_name",
"desc": "test text",
"category": "billing_issue"
}
The return type will always be Ticket
.
{
"data": {
"properties": {
"_id": "66985cc15b6b9ecd2e0aa1e2",
"ticket_name": "ticket_name",
"desc": "test text",
"category": "billing_issue",
"source": "source_manual",
"updated_at": "2024-07-18T00:44:42.936000Z",
"created_at": "2024-07-18T00:07:29.801000Z"
}
},
"message": "Entity was modified Successfully"
}