WhatsApp business profile

This document provides step-by-step instructions for setting up your business profile on WhatsApp with Alaaqat.

A WhatsApp business profile lets businesses create a professional presence on WhatsApp and makes it easier for customers to get in touch.

Set up your WhatsApp business profile

  1. Click the gear button (settings) at the top of your profile page.

  2. From the list on the left, select Channels > Conversations.

    Profile-EN1.png

  3. In the opened screen, you will see all channels that you have in your profile.

  4. Locate the WhatsApp business channel that you want to configure.

  5. Click on the Profile Icon.

    Profile-EN2.png

  6. In the box below, configure the details of your channel profile.

    Profile-EN3.png

Profile Fields

In this table you will find the description of each field in WhatsApp Business profile

Field Description
business's About The text that appears in the business's profile beneath its profile image, phone number and contact button. Up to 139 characters.
Address Address of the business. Up to 255 characters.
Email Email address (in valid email format) to contact the business. Up to 128 characters.
Industry Industry of the business. Must be one of these accepted values:

- Other
- Auto
- Beauty
- Apparel
- Education
- Entertainment
- Event Planning
- Finance
- Grocery
- Government
- Hotel
- Health
- Non-profit
- Professional Services
- Retail
- Travel
- Restaurant
Description A brief description of your business and the main service you provide to customers. Up to 512 characters.
The URLs associated with the business URLs associated with the business (e.g., website, Facebook Page, Instagram). Maximum of two websites.
Picture Image shown as the profile picture of the WhatsApp Business account. JPG, JPEG or PNG, up to 20 MB.


Tips for adding URLs in WhatsApp business profile:

  • URLs are optional, but if you provide them WhatsApp will verify them.
  • You may be banned if these links do not contain enough information about your business.
  • You may be banned if the information does not match the description in your business profile.
  • In general WhatsApp supports websites on a custom domain, plus links to Facebook or Instagram pages since both are part of Meta. Links to other platforms may get you banned.


Final Result


Profile-EN4.png